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Settings → Delivery rules has three cards: When stock comes back, Inventory locations and Blocked contacts.
Settings → Delivery rules with the When stock comes back choice, the Inventory locations card and the Blocked contacts list.

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When stock comes back

Shoppers can ask for more than one unit on the sign-up form (Quantity required). This setting decides what happens when you restock fewer units than someone asked for.
Alert on any restock recovers the most sales for most stores. Choose Wait for the full quantity if you sell items people buy in sets or bulk, where one returned unit is no use to them.

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Inventory locations

Off by default: stock arriving at any of your locations triggers alerts. Switch on Count stock only at selected locations to alert only when stock arrives at the locations you pick, by location tag. Stock elsewhere doesn’t trigger an alert. Location tags come from the Multi-Location Inventory Info app; after you add a tag there, press Refresh the location list.
The Inventory locations card with the Count stock only at selected locations switch and the Refresh the location list link.
Which locations a shopper is matched to can depend on their customer tags; guests use your default tags. Sign-ups without any location information are always alerted. Location filtering depends on your plan (Multi-Location Inventory). On a plan without it you see Location filtering isn’t on your plan. You can still switch it off.

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Blocked contacts

Email addresses listed here never get restock alerts or any other message from Notifylyst. Type the address in Email address to block and press Block. Up to 500 addresses.

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Who else is skipped

Even with the rules above, Notifylyst never alerts a shopper who:
  • unsubscribed from that product or from all your alerts,
  • has an email address that bounced,
  • already bought the product after an earlier alert,
  • chose a channel that is now switched off or not on your plan,
  • is waiting for a product that is no longer Active and published to your online store.
If you set a draft product to Active later, its waiting shoppers are alerted then.

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What shoppers can do themselves

Every restock email has Manage Notifications and Unsubscribe links. Unsubscribing opens a confirmation page where the shopper chooses Stop alerts for THIS product only or Unsubscribe from ALL future alerts. SMS and web push messages don’t carry these links. The full shopper side: A shopper manages their alerts.

Import sign-ups

Next: bring in an existing waiting list.

Message templates

Steps, delays and wording.