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Uninstall from Settings → Apps and sales channels in your Shopify admin, like any app.

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Straight away

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Kept for about 48 hours

Your sign-ups, settings, templates, logs and order history are kept for around 48 hours after you uninstall, so reinstalling soon after picks up where you left off.

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Then deleted

About 48 hours after uninstalling, Shopify asks every app to erase the store’s data, and Notifylyst deletes everything it holds for your store — including shoppers’ contact details. After that a reinstall starts from zero.
Want to keep your waiting list? Export Analytics → Sign-ups (and the Customers report) before you uninstall.

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Shoppers’ data requests

When a shopper asks Shopify for their data or for it to be erased, Notifylyst answers that request for your store automatically. It is part of every plan.

Change your plan

Paying for more than you use? A smaller plan may suit you better than uninstalling.